Privacy Policy

Last Updated: October 22, 2025

1. Introduction

Resume Checkers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume analysis and building platform at resumecheckers.com.

By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

Account Information: Name, email address, password (encrypted)
Resume Content: All information contained in uploaded resumes including contact details, work history, education, skills, and other professional information
Profile Information: Any additional information you provide through your profile settings
Payment Information: Processed and stored by Paddle (our payment processor), not on our servers

2.2 Automatically Collected Information

When you access our services, we automatically collect:

Usage Data: Pages visited, features used, time spent, interaction patterns
Device Information: Browser type, operating system, device type, IP address
Analytics Data: We use Amplitude Analytics and Vercel Analytics to track user behavior and improve our services
Cookies and Tracking Technologies: Session cookies, authentication tokens, and analytics cookies

2.3 Resume File Data

When you upload a resume PDF, we:

Extract text content from your PDF file
Store the file temporarily in Sanity CMS for analysis
Use AI (OpenAI/Gemini) to analyze and extract structured data
Generate a unique hash of your file to prevent duplicate processing
Store analysis results and recommendations associated with your account

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide resume analysis, ATS scoring, resume building, and related features
Account Management: To create and maintain your account, authenticate users, and manage subscriptions
AI Processing: To analyze your resume using our AI algorithms and generate recommendations
Product Improvement: To understand user behavior, improve features, and develop new functionality
Communication: To send service updates, respond to inquiries, and provide customer support
Analytics: To monitor usage patterns, measure performance, and improve user experience
Security: To detect and prevent fraud, abuse, and security incidents
Legal Compliance: To comply with applicable laws and regulations

4. How We Share Your Information

4.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our platform:

Paddle: Payment processing and billing (as Merchant of Record)
Sanity CMS: Content management and data storage
OpenAI/Gemini: AI-powered resume analysis and text extraction
Amplitude Analytics: User behavior analytics and product insights
Vercel: Hosting, deployment, and analytics
Auth0: Authentication and user identity management

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information or resume data to third parties for marketing purposes.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Storage and Security

We implement industry-standard security measures to protect your data:

Encryption: All data transmitted between your browser and our servers uses SSL/TLS encryption (HTTPS)
Secure Storage: Data is stored in secure, encrypted databases with Sanity CMS
Access Controls: Strict access controls limit who can view or modify your data
Password Security: Passwords are hashed and encrypted using industry-standard algorithms
Regular Security Audits: We regularly review and update our security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Account Data: Retained while your account is active and for a reasonable period after closure
Resume Data: Stored in your account until you delete it or close your account
Analytics Data: Aggregated usage data may be retained indefinitely for product improvement
Payment Records: Retained by Paddle according to their policies and legal requirements

You may request deletion of your data at any time by contacting us or deleting your account through your account settings.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

7.1 General Rights

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data ("right to be forgotten")
Data Portability: Request a copy of your data in a machine-readable format
Objection: Object to certain types of processing of your data
Restriction: Request restriction of processing under certain circumstances

7.2 GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of any sale of your data (note: we do not sell personal data).

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at privacy@resumecheckers.com or through your account settings. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for authentication and core functionality
Analytics Cookies: Used by Amplitude and Vercel to track usage patterns
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

9. Children's Privacy

Resume Checkers is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@resumecheckers.com
Support Email: support@resumecheckers.com
Website: resumecheckers.com

Privacy Policy Summary

We collect: Account information, resume content, and usage data
We use it to: Provide AI-powered resume analysis and improve our services
We share with: Only essential service providers (Paddle, Sanity, OpenAI, Amplitude, etc.)
We do NOT: Sell your data to third parties
Your rights: Access, delete, correct, and export your data at any time